SUPPORT & ACCESSIBILITY / DOCUMENTATION

Documentation for identity, authority and evidence.

Explore Zoiko ID concepts, architecture and implementation guidance. Understand the difference between identity, delegated authority, continuous trust and evidence, then follow verified technical references when available.

The developer documentation link appears only once its destination is approved.

Documentation workspace with resume clipboard and laptop
Laptop displaying analytics graphs and charts
Monitoring console showing telemetry and metrics

02 · START HERE

Common tasks with a next step

Each path links to a verified destination. Paths with no approved target stay visible as pending.

Understand identity

Who or what an actor is, and how that is established.

DESTINATION PENDING

Understand delegated authority

How bounded permission to act for another party works.

DESTINATION PENDING

Explore evidence

How decisions are recorded so they can be reviewed.

DESTINATION PENDING

Plan enterprise integration

Architecture and integration considerations for organizations.

DESTINATION PENDING

Find implementation references

Exact interface contracts live in the developer references.

DESTINATION PENDING

Get support

When documentation does not answer your question.

DESTINATION PENDING

03 · FAMILIES

Six groupings, each with an owner

These groupings are editorial proposals. Listing a family does not mean every topic inside it has published content.

Identity & Credentials

Who or what is represented, and how credentials relate to claims.

Owner: Product

Delegation & Authorization

What an actor may do, on whose behalf, and for how long.

Owner: Product

Continuous Trust & Revocation

How permissions are reassessed as context changes.

Owner: Product and Engineering

Evidence & Auditability

Recording decisions so they can be inspected later.

Owner: Product and Privacy

APIs & Integrations

Pointers to the specialist developer references.

Owner: Developer Experience

Trust & Operations

Assurance, status and operational routes.

Owner: Trust and Operations

04 · FEATURED GUIDES

Only maintained, owned guides are featured

A guide is featured only when it has an owner, a verified review date and a current status. Until then, this area stays empty rather than filled with placeholders.

NO GUIDES PUBLISHED

No featured guides yet

When guides pass review, they appear here with their title, summary, owner and last reviewed date.

05 · ARTICLE STRUCTURE

Every article follows the same order

A consistent order shows what is a prerequisite, what is a step, and what is context.

Goalwhat it helps you do
Prerequisiteswhat you need first
Stepsconceptual or procedural
Evidencecontext and sources
Boundarieswhat is not covered
Troubleshootingcommon issues
Next actionwhere to go next

06 · ARTICLE BODY AND EXAMPLES

Examples are labelled, and code is gated

Code samples come only from the approved engineering registry. No working endpoint is shown on this page.

// Illustrative example - not a
verified implementation contract
status: "sample-only"
source: "engineering-registry:
pending"
runnable: false

Copy controls

Copy works only with clipboard permission. Unsupported languages show a plain-text version.

Source unavailable

If a sample cannot be verified, the example is withdrawn and the surrounding text stays.

07 · IN-PAGE NAVIGATION

Jump lists and anchors

Desktop shows a sticky table of contents only for long articles. Mobile uses a collapsible jump list.

Desktop table of contents

Article body
Lifecycle
Developer handoffs
Security and privacy
Acceptance

Mobile jump list

Collapsed by default. Expanding it moves focus to the list. Anchors keep their scroll offset.

ZOOM 400% TESTED

08 · CONTENT TRUST AND LIFECYCLE

Every page shows its state

StateWhat the reader sees
CurrentReviewed against its owner's source, with a last-reviewed date.
Review pendingLabelled as under review, never presented as current.
SupersededA notice that links to the replacement article.
WithdrawnRemoved, or explained with the reason.
RestrictedShown only to entitled readers; no snippet is public.

Unverified dates block publication.

An article without an owner and a verified review date cannot be published as current.

09 · DEVELOPER HANDOFFS

Contracts live in their own destinations

Documentation explains concepts and points to the owner of each contract. It never duplicates a contract.

API Reference

Exact endpoints and schemas, owned by Developers.

DESTINATION PENDING

Quickstarts

Step-by-step guidance for a first integration.

DESTINATION PENDING

Webhooks & Events

Event contracts, owned by Integrate & Operate.

DESTINATION PENDING

SDKs, Integrations, Sandbox,
Changelog

Only verified availability is shown.

DESTINATION PENDING

10 · SECURITY, PRIVACY AND OPERATIONS

Each question has one destination

Case details are never passed automatically between routes.

QuestionGoes to
Security vulnerability
Security concern
Privacy or data rights
Confirmed incident or
maintenance
Account or product
help

Every destination above is marked pending until its route is verified.

11 · PERMISSIONS

Who can read, edit and publish

RoleCan readCan edit
Anonymous visitorPublished public contentNo
Authenticated userPublic plus entitled content, where implementedNo
Documentation editorAssigned draftsAssigned drafts
Technical reviewerAssigned documentsReview comments only
Security, Legal, PrivacyAssigned sensitive documentsReview comments only
Publication ownerGoverned corpusRelease operations

12 · CONTENT DATA CONTRACT

Every article record has the same fields

FieldContractOwner validation
doc_idOpaque, stable identifierContent Ops; unique
publication_statusDraft, review, current, superseded, restricted, withdrawnOnly current is public
last_reviewed_atISO date, evidence-backedRequired before a current label
canonical_routeApproved same-site or verified specialist routeRoute registry; fails closed
source_ownerNamed team role, never a fabricated personGovernance registry
related_documentsVerified canonical route identifiersCross-link integrity checked

13 · ANALYTICS

Categories only, never typed text

Recorded

  • topic_entry and article_opened, by category
  • documentation_search_submitted, category only
  • specialist_handoff_clicked and help_route_clicked

Never recorded

  • Raw search query text
  • Passwords, access tokens or credential identifiers
  • Identity claims or free-text security detail

14 · RESPONSIVE AND ACCESSIBILITY

WCAG 2.2 AA, at every width

Accessible surface tablet interface
Smiling user representing accessibility diversity
Team working around table with laptops
Modern accessible office space
  • Desktop: restrained article column with an optional table of contents.
  • Tablet and mobile: one column, collapsible topics, no horizontal clipping .
  • 200% and 400% zoom: every function still works.
  • Visible focus, logical order, live-region announcements, reduced motion honoured.

15 · SEO AND ANSWER-FIRST

Source-backed metadata only

TitleUnique, factual. Documentation for identity, authority and evidence
CanonicalOnly after route approval; no invented path
IndexingPreviews, drafts and private pages marked noindex
AnswersConcise first-paragraph answers with clear headings
Structured dataFAQ markup only where eligible and approved; no fake review or rating schema

RELEASE GATE

Acceptance and owners

This page is an approval candidate and is not locked.

DeliverableAccountable ownerPublication gate
Topic taxonomyProduct and Developer ExperienceApproved mapping to specialist routes
Article contentContent and technical reviewersVerified dates and owners
Security and privacy copySecurity, Privacy and LegalSubject sign-off
AccessibilityDesign and Accessibility QAWCAG 2.2 AA test report
ReleasePublication ownerAll acceptance criteria pass, rollback prepared

Release rule. The interface may be production-ready while a specific guide or specialist destination stays gated. Publish only verified content and truthful unavailable states.

16 · QUESTIONS

Answers to the first questions

What is documentation on Zoiko iD?

Explanatory and implementation guidance, labelled by type. Each page states whether it is conceptual or a verified technical reference.

Where are the API references?

In the API Reference, owned by Developers. This page points to it and does not restate its contracts.

How does authorization differ from authentication?

Authentication establishes who is signing in. Authorization decides what that party may do.

How do I get support?

Use Help & Support for account and product questions. Security and privacy matters go to their own routes.

NEXT STEP

Browse, or get help with your use case.

Start with the topic that fits your question. If documentation does not answer it, Help & Support takes account and product questions.

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