Availability / Status

Check the currently published service-status information for Zoiko iD. Status, affected scope, and timestamps are shown only where confirmed by the operational source. Zoiko iD publishes service status and operational notices only for monitored components and scopes confirmed by its status source.

A status page reports operational condition. It does not report security advisories or vulnerability submissions.

Data center server racks
Source-qualified status only
Monitored components
Monitored components
Timestamps shown
Timestamps shown
Support routes
Support routes
Planned maintenance
Planned maintenance

Status information is temporarily unavailable. We cannot confirm current service health.

The status source is not connected in this layout. No state is shown as operational.

Unknown

Last verified

Shown only with a verified source timestamp

Source

Approved status source, once connected

Scope

Monitored components only

Timezone

Shown with every timestamp

Only monitored components are listed

Status is reported for the components the status source monitors. A component that is not listed is not implied to be working.

Identity service

Identity service

Listed only if the status source monitors it.

Current state: unknown until verified
API service

API service

Listed only if the status source monitors it.

Current state: unknown until verified
Events and notifications

Events and notifications

Listed only if the status source monitors it.

Current state: unknown until verified
ComponentSource stateLast observedSource record
Example component
Example component row
Unknown
Not yet verified
Record ID assigned by source

No public component inventory is confirmed in this layout. The row above is a layout example and does not describe a real service. For scope questions, use the Security contact route.

Current incidents, with what is known

Incidents list an incident ID, a public title, impact scope, phase, start time, last update, affected components and a permanent link. Where a fact is not known, the entry says so.

Incident IDSource-assigned
Impact scopeNamed components only
PhaseShown only if the source defines it
Last updateTimestamp with timezone
Engineer reviewing incident monitoring code

No active incidents are shown in this layout

This is not a statement that no incident exists. Incidents appear here only from the verified source window. Check the source-qualified state above.

Maintenance background

Planned work is listed separately

Maintenance is not an incident. Each notice gives its scope, its scheduled start and end in a stated timezone, and any change or postponement.

Upcoming

Notices appear here in date order, grouped by month, when the source publishes them.

Maintenance
Ongoing

Work in progress is shown with its scope and the last updated time.

Maintenance
No notice

Shown as "No published maintenance notices in the current source window." Not as "No maintenance planned."

Source window

Search past records by date and service

History covers only the source-backed window. Corrections are marked with their revision. A history entry is never shown as live.

Retention window not yet approved. The length of history shown is set by the status source and by approval, not by this page.

Pagination is keyboard accessible. Layout only: no history records are shown.

Subscriptions are not available yet

Enrollment is offered only when a channel is approved, provider-acknowledged and consent-logged. Until then, no sign-up control appears on this page.

Email

Consent required

Not available

RSS

Only if verified

Not available

Webhook

Only if verified

Not available
Notification icons on screen

Six states, none inferred from the others

These are the proposed presentation labels. Their exact names and mapping must be approved by the source owner before publication.

Operational

Operational

The source confirms the listed component is operating.

Not a global guarantee
Degraded

Degraded

The source reports reduced performance for named components.

No impact inferred elsewhere
Partial outage

Partial outage

Some source-defined components or workflows are unavailable.

Affected scope named
Outage

Outage

The source confirms the affected service is unavailable.

No restoration estimate given
Maintenance

Maintenance

Scheduled or ongoing planned work, not an unplanned incident.

Shown separately from incidents
Unknown

Unknown or unavailable

The source cannot provide or verify the current state.

Never defaults to healthy

Different questions go to different owners

Trust Center

Trust Center

Evidence and assurance records.

Route pending registry
Security Advisories

Security Advisories

Security issues and their scope.

Route pending registry
Responsible Disclosure

Responsible Disclosure

Report a suspected vulnerability.

Route pending registry
Help and Support

Help and Support

Account-specific tickets.

Route pending registry

Incident reports are not sales enquiries. Do not send incident details through the enterprise enquiry form. Account-specific help goes to the Help and Support route.

Office operations background

Need the status of your service right now?

If the status above is unknown, use the Help and Support route for account-specific questions, or the Security contact route for security concerns.

Frequently asked questions