Give customers access thatrespects identity, context, andauthority.

Design customer-facing access around who is signing in, what application or organization they belong to, what actions are allowed, and what happens when trust changes.

Identity, authentication & recovery

Recognize Identity

Identify who is requesting access. Verify through approved methods: password, passkey, social, federated, biometric.

Verify Session

Establish and protect the session. Challenge if risk signals arise. Support MFA and step-up authentication.

Recover Access

Support secure password reset, account recovery, and credential management. No single-method lock-out.

Choose what you need to govern

Consumer Sign-In

Consumer Sign-In

Individual customers create accounts and sign in. You control authentication method and session lifecycle.

Customer Org Access

Customer Org Access

Members of customer organizations access org-specific resources. Membership is not automatic permission.

Delegated Third- Party

Delegated Third- Party

Partners or agents act on behalf of a customer with scoped, bounded authority. Explicit mandate required.

Machine-Assisted Action

Machine-Assisted Action

AI agents or workflows perform actions on behalf of customers. Scoped purpose and revocation required.

Authorization & access decisions

Access is decided at the time an action is requested, using the authorized actor, resource, policy, context and active mandate as applicable.

✅ Access Allowed

ACTOR[email protected] (Individual)
RESOURCEAcme Corp Marketing Plan
ACTIONRead, Comment
POLICYMarketing team members can read and comment
ORGANIZATIONAcme Corp (member, active)
REASONUser is active member with Marketing role

❌ Access Denied

ACTOR[email protected] (Individual)
RESOURCEAcme Corp Financial Records
ACTIONExport
POLICYOnly CFO and Auditor roles can export financials
ORGANIZATIONAcme Corp (member, Sales role)
REASONUser does not have required role (Sales ≠ Finance)

Delegated & on-behalf-of access

A third party or agent must have bounded authority for the particular action. Identity or account affiliation alone is insufficient.

Explicit Mandate

Agent has written authorization to act for specific resources and actions only

Scope Bounded

Authority limited to specific actions, time period, and purpose

Revocable Anytime

Principal can withdraw delegation immediately without friction

Auditable Decision

Every action logged with mandate reference and decision outcome

Organizations & context switching

Organizations and context switching

Membership ≠ Permission

An individual may belong to one or more customer organizations, but membership alone is not blanket permission to access all resources.

Pending Invitation

Invited but not yet accepted

Active Member

Accepted and approved

Revoked / Expired

Access removed or time-limited ended

Continuous trust & session changes

A session may remain recognizable while the right to take an action changes as policy, authority or signals change.

1. Initial Access Granted

User signs in. Session established. Access granted for current role and policy.

2. Signal Change Detected

New information arrives: IP address changed, failed login attempt, organization policy updated, role revoked.

3. Policy Re-evaluated

System checks: Is this session still trusted? Does updated policy allow the action? Are new mandates valid?

4. Step-Up or Denial

System requires additional authentication, limits access, or denies the action. User never silently allowed to proceed.

5. Decision Recorded

Outcome logged with timestamp, reason, and evidence. Auditable trail of trust changes during session.

Evidence & explainability

Decision Evidence Includes

  • •Actor identity (who requested)
  • •Requested action and resource
  • •Active organization context
  • •Applied policy & version
  • •Authority/mandate status
  • •Risk signals considered
  • •Timestamp of decision
  • •Outcome and reason

What We Don't Show

  • •Fraud detection rules (avoid teaching attackers)
  • •Internal risk scoring algorithms
  • •Other users' access decisions
  • •Unrelated organization data
  • •Raw authentication factors
  • •Sensitive backend system details

Architecture & integration

Work with existing customer applications and identity estates. Additional authority and evidence checks can be integrated where implemented.

Your App
→
Identity & Auth
→
Policy & Decision
→
Audit & Evidence

REST API

Query policy, make access decisions, log evidence. Available and production-ready.

Webhooks

Real-time notifications on access changes, policy updates, or revocation events.

SDKs

JavaScript, Python, Node.js, Go. Simplify integration and decision embedding.

Interface concept showcase

Illustrative example — not a depiction of a current live dashboard.

Active OrganizationAcme Corp (Primary)
Actor Identity[email protected]
Account StatusActive Member
Last Login2 min ago from 192.168.1.100

Requested Action

Resource
Marketing Budget 2026
Action
Export
Policy
Marketing-Export-Policy v2.1
Decision
ALLOW

Reason: User is active member with Marketing role. Policy allows export for Marketing group members.

Developer & enterprise paths

For Product & Security Teams

For Product & Security Teams

Understand identity, authentication, authorization, and audit requirements. Design the access flow with your architecture and compliance constraints.

Talk to identity expert
For Builders & Engineers

For Builders & Engineers

Dive into APIs, SDKs, and integration patterns. Start with API reference docs or a sandbox environment for hands-on exploration.

View documentation

Privacy, safety & assurance

Data Protection

End-to-end encryption,
secure sessions, no
plaintext credentials
stored.

Privacy Design

Minimal data collection, no
cross-tenant leakage, user
consent respected.

Audit Trails

Immutable logs of all access,
decisions, and changes.
Compliance-ready.

Verified Claims

All security, compliance, and
certification claims backed by
evidence.

Frequently asked questions

Why is sign-in not the same as authorization?

Sign-in establishes who an actor is through verified authentication, while authorization evaluates whether that authenticated actor is permitted to perform a specific action on a specific resource under current organization context, policies, and mandates.

How do you handle multi-tenant access?

Zoiko iD treats organizational boundaries as explicit contexts. Users can belong to multiple customer organizations, but permissions and data scopes are evaluated strictly per active organization session without cross-tenant leakage.

What is delegated access?

Delegated access allows third-party partners, agents, or automated systems to act on behalf of a principal customer under an explicit, scoped mandate with bounded authority, revocable at any time.

Can access change during a session?

Yes. With continuous trust evaluation, changes in risk signals, policy updates, organization membership, or mandate revocations can trigger step-up authentication, reduced privileges, or immediate denial without terminating the recognizable session.

How does revocation work?

Revocation is immediate and propagated across decision points. When an organization admin, user, or automated trigger revokes a role or delegation mandate, subsequent access checks reflect the updated state in real time.

What evidence is available for audit?

Every access decision produces an immutable audit record containing actor identity, requested action and resource, active organization context, applied policy version, mandate status, risk signals, timestamp, and the final outcome with explainable rationale.

Design customer access built on
explainable trust

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